We are looking for a highly organized and detail-oriented Logistics and Customer Sales Administrator to manage crucial aspects of Sales Orders and customer service operations. In this role, you will oversee a variety of tasks, ensuring smooth coordination between logistics, customer service, and ERP systems.
Key Responsibilities:
- Export and Import Management: Supervise the export of products to customers, handle product and goods imports under service calls, and manage customs procedures.
- Customer Order Processing: Enter and track customer orders in the system, manage customer portals, and ensure timely updates in Priority.
- Customer Communication: Maintain regular communication with customers and Nanomotion Inc (US subsidiary) regarding service calls, delivery dates, and aged debts.
- Reporting Tasks: Manage invoicing and VAT assignments, generate backlog and booking reports weekly, and maintain weekly shipping logs.
Skills and Qualifications
- In-depth knowledge of logistics, ERP systems (e.g., Priority).
- Exceptional communication skills for effective interaction with international customers and distributors.
- Ability to manage multiple tasks while maintaining strong prioritization in a fast-paced environment.
- Advanced proficiency in Microsoft Office, especially Excel (mandatory).
- Strong aptitude for self-directed learning and adaptability to new systems and processes.
- Excellent time management, able to work under pressure and meet tight deadlines, while interfacing with various departments in the company
- Outstanding organizational and communication skills with a keen attention to detail.
- Fluent in English, with the ability to communicate effectively in both written and spoken forms.